Important customer information

Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following conditions, whereby consumer is any natural person who concludes a legal transaction for a purpose that can be attributed neither to their commercial nor their independent professional activity.



You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

LED power shop
Liane Stendel
Wholesale and retail
Altonaer Str. 6
19294 Eldena

Phone: 038755-20555

by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you completely revoke this contract, we have to repay all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. In the case of partial cancellation, only the payment for the canceled article. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. You have to send the goods back to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

Sample cancellation form:

withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

- At:

LED power shop, wholesale and Retail Inh. Liane Stendel, Altonaer Str. 6, 19294 Eldena,

- I / we (*) hereby revoke the contract concluded by me / us (*) for the
Purchase of the following goods (*) / Provision of the following service (*)

- Ordered on (*) / received on (*)

- name of the consumer (s)

- address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- date

(*) Delete as appropriate

Exclusion of the right of withdrawal

The right of revocation does not apply, among other things, to contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature or can spoil quickly or whose expiry date is exceeded audio or video recordings or software, provided that you have unsealed the supplied data carriers, and to deliver newspapers, magazines and magazines (unless you have telephoned your contract for the delivery of newspapers, magazines and magazines).

End of revocation

Please note:

1. Please send the goods not unfree but as a stamped package back to us.
2. Please avoid damage and contamination of the goods. If possible, send the goods back to us in their original packaging with all accessories and all packaging components. If you no longer own the original packaging, please ensure that it is suitable for packaging in order to prevent transport damage.
3. The above modalities are not a prerequisite for the effective exercise of the right of withdrawal.